Fire alarm installers for London and the South East

Yes. We install and maintain fire alarms in all 32 London boroughs and the City of London, from our base in Folkestone, about 70 miles from central London. Surveys, installations and maintenance visits are booked ahead, and contracted customers have our 24/7 support line: call 01303 720282 and choose option 1.

Between 7am and 8.30pm, not to most commercial buildings, unless someone calls 999 to confirm a fire: smoke or flames seen, heard, smelt or felt. At night, and at any time for exempt premises such as homes, flats, HMOs, hotels, hospitals, care homes, schools, nurseries and listed buildings, it still attends. The policy has applied since 29 October 2024. Nobody should put themselves at risk checking for a fire.

Not at the moment: its charges for repeated false alarms have been suspended since 2017. It has said it is exploring charging for persistent false alarms, so it’s worth cutting them now, with the right detectors in the right places, regular servicing and a clear procedure for checking before anyone calls 999. If your alarm is monitored, London Fire Brigade’s guidance asks the alarm receiving centre to call the premises first.

The London Fire Commissioner, through London Fire Brigade, enforces the Regulatory Reform (Fire Safety) Order 2005 in Greater London, apart from a few kinds of premises with their own enforcers, such as construction sites. The Order requires fire detection and warning where necessary, to the extent that is appropriate, and your fire risk assessment decides what that means for your building.

It depends on the building, its fire risk assessment and the borough’s licence conditions. Smaller HMOs often need a Grade D1 system to Category LD2; larger ones a panel-based Grade A system. In England, HMOs with five or more people in two or more households need a mandatory licence, and most London boroughs also license smaller HMOs through additional licensing. Fire alarms for HMOs.

Yes. Nova Security Systems is BAFE SP203-1 Registered Organisation No. 303674 for Design, Installation, Commissioning/Handover and Maintenance, third-party certificated by NSI. The registration covers our work wherever we are, including London.

Yes. We take over most makes of system that are still serviceable, starting with a full inspection. We rebuild missing records such as the zone plan and logbook, and can transfer your monitoring contract.